FAQ Chicago

Yes! You can get same-day delivery when you order flowers in Chicago. For anywhere in the city, place your order by 2pm to ensure same-day delivery. We also offer same-day delivery in New York, Los Angeles, Washington D.C., Philadelphia, Austin, and Miami. You can also get next-day delivery nationwide.
To ensure our customers receive the freshest roses and flowers, we source our flowers from suppliers around the world. Since Ecuador and Columbia offer the most favorable growing and shipping considerations, we source many flowers from those areas. We also find flowers from areas like Holland, France, Italy, and several other countries depending on the particular variety of rose.
The longevity of flowers depends on a variety of factors, like water, temperature, and freshness, At Ode á la Rose, you can trust that whatever flowers you get delivered in Chicago will be fresh. To help your flowers last longer, follow our recommended care guidance.
We provide order tracking for all flower deliveries and send a photo of your exact arrangement so you know when it's on the way.
We take great care packaging bouquets to ensure they arrive in good condition. We ship bouquets in anti-spill vases to keep them hydrated and store them in our signature gift box to protect them.

After you select the size bouquet you'd like, you can choose a vase to be delivered with your bouquet. We offer a number of different vases, from classic glass to understated and stylish ceramic vases. You can also choose from other luxury additions to accompany your bouquet delivery, such as macrons, chocolate, candies, and an at-home spa kit.
We accept MasterCard, Visa, American Express, and Discover. We also accept online payments with PayPal.
Our delivery fee for typical bouquets is $18 while certain smaller bouquets are only $8 and a select number of very large bouquets are $25.

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Frequently Asked Questions

Our standard delivery fee is $18. For some of our smaller bouquets, this fee is only $8, while a select number of our largest bouquets have a $25 delivery fee. You can view the delivery charge for your recipient's address at checkout. 

You can send flowers to anyone in the United States. Sending flowers to another state is easy with Ode. Search your recipient's zip code to discover when we can deliver your gift. Select delivery zones are available for same-day delivery, so your loved ones can receive their bouquet the day you order it.

In New York City, Chicago, Los Angeles, Miami, Austin, and Washington DC - we deliver Monday through Friday. In NYC and Chicago, Saturday delivery is also available. 

For nationwide delivery anywhere outside of these cities, we deliver Tuesday through Friday. 

Nope! When we started out, we focused on rose bouquets and offered only premium rose arrangements. As we grew and developed a loyal client base, we wanted to expand our offerings and switch things up. Now we offer amazing seasonal flowers like peonies, tulips and ranunculus, as well as bouquets with an assorted arrangement of blooms. We'll always keep our dear collection of classic rose bouquets, but we're always looking for new ways to please our flower-lovers

All of our bouquets are prepared in our local workshops in NYC, Chicago, LA, Austin, Miami, or Washington DC by our specially trained florists. Each of our florists have mastered the French method of rounded, hand-tied bouquets. You'll find your design finished with a natural raffia tie - we recommend leaving this in tact so your bouquet holds its shape!

No, but vases are available to add on with your order at checkout! Some of our arrangements do come with a vase included like our petite rose bouquets in the small jar, and our grand rose bouquets. In these cases, we clearly state that the vase is included in the product description. If you see a vase available to add, that means the vase is not included. All of our arrangements do come in water - we use a water-filled recyclable container nestled in your gift box so stems stay hydrated

Absolutely - the note is one of the most important parts! After you have selected your favorite bouquet, you will be given the opportunity to write a few words on our specially designed Ode à la Rose cards. You can also choose to upload a favorite photograph, which we will print out on glossy paper and include with your note.

All our bouquets automatically have a "signature release," which means that our bouquets can be dropped off without requiring a signature. In most cases, the delivery driver will knock or ring the bell, and if there is no answer we will leave the product somewhere safe at the delivery location. Please be sure to include your recipient's phone number in your order so that we may contact them with any questions during delivery (but don't worry, we won't call in advance and ruin the surprise!).

Please contact our customer service team ([email protected]) as quickly as possible so that your changes can be taken into account before delivery. Please include your order number to help our staff process your request as quickly as possible. Unfortunately, we technically need 24 hours to update order details - however, we'll do everything we can to make changes before delivery!

This depends on what you'd like to customize! Give us a call or send us an email at [email protected] to learn more.

Our bouquets are hand-designed with raffia and wrapped in kraft paper for a true Parisian experience. Most of our bouquets are then placed in an anti-spill recyclable container filled with water to ensure that they are hydrated during delivery. Your arrangement will arrive in our signature pink gift box - safe and sound for your recipient to enjoy!

You'll receive an email with a photo of your bouquet as it leaves our studio. This is a quick snapshot to give you peace of mind as your order heads out for delivery. You'll receive a second email from our team notifying you that your bouquet has been delivered!

Our lead designers create seasonal arrangements each month using the most beautiful flowers currently in bloom. We follow the same recipe as shown in our online photographs, and local designers will make thoughtful substitutions if any varieties are out of stock.